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Oferta



VERITAS Backup Administrator - Madrid

Lugar de trabajo: Madrid

Regional Description: Spain

Número de oferta: 00690433

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- Descripción del puesto

Innovation and talent. Welcome to Accenture, the place where we help improve the way the world lives and works.

At Accenture Technology we are passionate about technology and we love helping our clients realize their full potential. Actually We have been doing it for more than 50 years.

 

We are looking for a Backup Administrator for a Bank client in Madrid.

 

Principals responsibilities:

• Take the initiative on issues and probe deeper into problems to fix root causes to proactively prevent recurrence.
• Advises on best practices to ensure that customer's backup solutions are able to work in a reliable, efficient and supportable way.
• Communicate in a clear and concise manner both in written form of emails, ticket comments, and verbally; as well as internally and on the phone with customers.
• Resolve escalated customer issues and manage escalations further to internal support.
• Basic troubleshooting of backup and restore failures on multiple platforms with varied configurations. Perform data restorations for servers, file systems, and databases upon customer request in a calm and controlled fashion while maintaining consistent communication with the customer.
• Proactively look to improve and add efficiency to current processes and exercise judgment in the decision-making process in order to provide consistent customer service.

Requirements

  • Veritas NetBackup Administration in Linux environments.
  • Installation, configuration and administration with GUI and CLI, and incident resolution.
  • EMC Data Domain system administration and OST interface with NetBackup.
  • Quantum tape library management administration.
  • High English level
  • Valuable EMC Networker Administration

“Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity”

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