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Oferta



CISCO_Voice Analyst - Madrid

Lugar de trabajo: Madrid

Regional Description: Spain

Número de oferta: 00682237

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- Descripción del puesto

Innovation and talent. Welcome to Accenture, the place where we help improve the way the world lives and works.
At Accenture Technology we are passionate about technology and we love helping our clients realize their full potential. Actually We have been doing it for more than 50 years.
Cloud Computing, Intelligent Networks, analytical intelligence or mobility services are some of the priority areas where our more than 3,000 professionals work day by day. We are specialized in the provision of specific technological services by environment, language, platform and solution and we are leaders in Design, Development and Application Management; Development Centers, Solutions and Excellence; Business Intelligence & Information Management and Digital Signature Services.
Imagining is the first step. Make it happen is the following. Join Accenture Technology and you can help us design the future of our customers' technology.
 
We are looking for CISCO Voice Analyst for a client bank located in Madrid.
 
Experience with CISCO UC comprising the following applications:
  • UCM v10
  • UNITY v10
  • UCCX v9 – 10 - Advantage
  • Meeting Place - Advantage
  • Microsoft productivity tools (EXCEL, WORD & EXCHANGE)
  • CISCO TMS
  • Skype for Business management.
  • KURMI Provisioning tool
Requirements
  • First Class communication skills, above 7 years working in similar position and technologies.
  • Good experience with CISCO UC comprising the following applications: UCM v10, UNITY v10, UCCX v9 – 10, Meeting Place.
  • CISCO TMS.
  • Advance knowledge SIP / H323 Protocol.
  • Skype for Business management and troubleshooting.
  • Desirable KURMI Provisioning tool knowledge, ITIL.
  • Fluent in English
  
“Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity”

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