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Credit business model strategy & IT transformation

Advisory services, platform selection and implementation



Accenture’s credit consulting offering provides business model strategy and IT transformation services that help clients tackle the dynamic and complex business challenges of today while designing solutions for the future.

Leading lenders rely on Accenture’s consulting services for strategy definition, target operating model design and opportunity identification. These services, along with our technology transformation capabilities, including vendor assessment and selection, detailed implementation planning, and full technology delivery lifecycle support, assist clients in tackling challenges related to:

  • Cost reduction/efficiency ratio improvement

  • Technology simplification/consolidation

  • Regulatory change

  • Revenue enhancement

  • Customer experience improvement

  • Competitive positioning


With a dedicated credit consulting practice and recognized operational expertise, Accenture has the deep industry domain knowledge to design, build and run high performance credit operations. With more than 100 major lending institutions worldwide that currently rely on our services, Accenture is leading the discussion and shaping the future of the industry.

Through extensive experience designing winning operational strategies and strategic partnerships with leading technology vendor solutions, Accenture possesses the industry-specific assets and tools necessary to deliver the following core business model strategy and transformation offerings within credit:

  • Target operating model

  • Benchmarking/KPI analysis

  • Process design/improvement

  • Vendor assessment & selection

  • Packaged software implementation

  • Mortgage Cadence ELC implementation

  • Implementation planning

  • Change management