Companies throughout the industrial equipment industry are confronting massive change. The key drivers? Volumes of digital devices—and the data they generate—are surging. Crucially too, these devices and the customers that use them are growing more connected all the time.

To meet these challenges, nothing less than an existential shift is needed—the whole B2B dynamic that’s characterized the industry up to now must evolve to a B2C mindset. That demands new agility, new customer centricity and new flexible organization structures that can adapt and respond to every new opportunity.

Industrial companies must transition to become truly intelligent, data-driven enterprises—powered by collaboration, internally between functions and externally, with ecosystem partners.

An intelligent enterprise platform for industrial equipment’s digital transformation

So how do they accelerate the move toward this future today? New capabilities are urgently needed, many of them powered by new technologies to create these intelligent, agile and efficient operations.

We’re seeing more and more verticalized capabilities that are designed to enable intelligent industrial equipment operations. But to realize their enormous potential for innovative, lean business capabilities, companies need to move away from old monolithic ERPs and join an integrated platform-based landscape, with vertical functionalities and a data-centric approach.

Data-centric architectures are essential to power end-to-end digital transformation that connects technology and business strategy to support new operating models and processes. And by integrating with the workforce, they will support the innovative and lean business capabilities that are the hallmark of operating successfully and competing with new entrants in this digital world.

Unlocking the power of digital in industrial equipment

How should industrial equipment companies move forward and accelerate their journey to the intelligent enterprise?

Have a clear vision

It shows the way ahead from thinking to doing (and measuring achievements along the way).

Develop a roadmap

The success of a transformation hinges on following a roadmap with predefined targets and outcomes, connecting strategy, objectives, operating model, processes and workforce to the technology.

Master digital capabilities

Like IoT, data driven insights and business process automation.

Possess industry and functional expertise

Deep industry and functional expertise are essential to design and guide the transformation.

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By bringing together all these elements, industrial equipment companies can develop a robust case to support their journey, including strategic and operational benefits as well as positive financial outcomes.

Industrial equipment manufacturers that set the pace will continue accelerating to digital, developing new connected services, focusing on customer needs and driving efficiency. A successful journey toward this intelligent platform will have a clear destination established from the outset: capturing the full breadth of business and technology opportunities that are becoming available in the digital era.

To succeed, industrial equipment companies will need to master some key new capabilities and become intelligent enterprises

Marco Paletti​

​Managing Director – Enterprise Technology for Industrial, Europe


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