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Local Technology Support Analyst

Copenhagen Job No. r00248194 Full-time

Job Description

Be yourself, make a difference.

 

Are you ready to take your expertise to the next level?

We are looking for an experienced Local Technology Support Analyst in Copenhagen.

 

There is never a typical day at Accenture, but that’s why we love it here! This is an extraordinary opportunity to build your knowledge at Accenture Technology. Working in highly collaborative team for world-leading clients, we’ll nurture your talent in an inclusive culture that values diversity.

 

Work you will do

As a Local Technology Support Analyst, you will support Accenture colleagues on location in Copenhagen and remotely with technology, information security and other compliance matters.

 

Responsibilities:

  • Tier 2/3, direct customer facing technical support

Qualifications

Who we are looking for

  • Bachelor’s degree or soon to be graduated

  • Passion and drive for customer service and technology

  • Excellent analytical- and problem-solving skills

  • Ability to work independently and as a team member

  • High drive, entrepreneurial attitude and good interpersonal skills

  • Ability to quickly learn and understand the client business issues

  • Excellent communication skills in English and Danish

 

Technical skills

  • Windows 11 and macOS

  • Microsoft O365, incl. Teams

  • ServiceNow

  • Laptop hardware

  • Workstation Networking

 

What is in it for you

  • We believe in bringing the best to our clients through continuous learning & improvement – from basic skills to industry-specific content

  • Mentoring and continuous evaluation that ensure your career continues to progress

  • We offer a performance management process that focuses on your strengths, progress and career possibilities

  • Flexible work arrangements for maintaining work-life balance

  • Extensive occupational healthcare to take care of your overall wellbeing

  • Opportunities to get involved in corporate citizenship initiatives, from volunteering to doing charity work, as well as Inclusion & Diversity networks

 

Sounds like a role for you? Make your move and apply as soon as possible. Attach your CV and letter of application in English. We look forward to receiving your application.

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