Job Description

Job Summary:

Sales & Pricing Performance (S&PP) provides end-to-end sales and pricing effectiveness, sales operations, and analytics services.  S&PP partners with teams around the world to deliver insights, improve acumen and win profitable deals.  S&PP Pursuit Services partners with sales teams to win more business through a compelling and differentiated end-to-end pursuit experience.

Primary responsibilities include:  

  • Manages Stakeholder relationships

  • Interacts and collaborates with S&PP team (e.g., business partner, analytics, Pricing, Competitive Intelligence)

  • Connects and collaborates with other Market Unit (MU) Leads

  • Provides direction, connects, and collaborates with Market Unit demand management

  • Ensures seamless customer experience; balances and prioritizes MU needs

  • Understands and incorporates MU sales priorities and business objectives

  • Collaborates with other sales related teams (e.g., marketing) within MU

  • Owns MU S&PP Pursuit Services metric outcomes (to be defined) and defines interventions to optimize performance

  • Manages MU aligned people

  • Shares MU priorities and cascades key objectives

  • Responsible for resolving deal escalations (in coordination with cross MU, service owners, topic advisors if needed)

  • Establishes Performance Achievement priorities aligned to S&PP, Pursuit Services, market, and market unit objectives

  • Ensures individuals have established priorities and are tracking feedback

  • Resolves individual performance concerns

  • Works with service owners (e.g., bid management, proposal management) to ensure alignment with MU needs

  • Implements a quality assurance process within the MU

  • Reviews select strategic deals within the MU/cross MU from a pursuit services engagement and deliverables point of view

  • Manages customer satisfaction and works with the other MU leads, service owners, topic advisors, subject-matter-advisors (SMAs) to action any feedback from customer satisfaction surveys

  • Ensures team completes standard and M/MU customized training

  • Identifies specialized training needs

  • Serves as hiring manager in MU (coordinate with Enablement Team) 



Knowledge & Skill Requirements:

  • Proven program, sales program management, or sales enablement experience 

  • Proven to collaborate and manage multiple stakeholders 

  • Proven ability to work creatively and analytically in a problem-solving environment – internally and with internal stakeholders such as sales leads or client account leads

  • Excellent leadership, communication (written and oral) and interpersonal skills

Educational Qualification

Must have:  

  • Undergraduate degree

  • English language fluency (oral and written)

Skills & Work Experience

Must have:  

A minimum of 4-6 years of experience with fundamentals of sales project management or project-based work (organizing multiple moving pieces to meet deadlines)

Good to have:

Experience with sales fundamentals and high-level familiarity with concepts such as pipeline management, win probability, competitive positioning, client relationship strategy, or other related sales enablement experience 

Other requirements (please specify such as overtime, etc.)

  • Must support/mirror working hours for the supported Market Unit or other business area 

  • Must be flexible with work hours according to business needs

  • Must have good internet connectivity and distraction-free environment for working at home, in accordance with local guidelines

  • May be occasionally required to travel domestically or internationally

Additional Comments
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

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