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Infra Tech Support Senior Analyst

Job Location: Copenhagen

Regional Description: Denmark

Job Number: 00703143

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- Job description

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 469,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives


Our Danish IT department is currently looking for an additional IT technologist


Typical work tasks will consist of providing customer support, handling and solving problems related to PCs and Macs, installing the company image on workstations, troubleshooting hardware and software errors. The role also includes administrative tasks, such as implementing policies, standards and processes, maintaining contact with suppliers, as well as procurement and asset management. Even though we must abide by global company standard processes and policies, the role allows you great leeway to organize your time and tasks. As a member of our Danish IT support you also will be part of a tight-knit Nordic team, who collaborate on tasks and share knowledge.

Your documented skills in the areas listed below are more important than your formal education. You should:


  • Have excellent knowledge of PC and Mac support
  • Have experience with Microsoft products
  • Have experience of administrative tasks and/or incident management
  • Be proficient in Danish and English and be able to demonstrate speaking and writing skills
  • Be service minded and responsible
  • Have a high stress threshold


We look forward to receiving your application and CV with credentials via the link below by April 21, 2019. Interviews with applicants will be scheduled on an ongoing basis.

We offer a long-term career, where you will constantly challenge yourself to learn and grow. Our performance achievement approach to performance management focuses on building on your strengths and maximize your potential. We are an organization that encourages diversity – and as a meritocracy everyone will be given equal opportunities based on performance and aspirations.


a. I&D Equal is greater than - Accenture welcomes and encourages applications from diverse backgrounds related to gender, age, ethnicity, culture, race, religion and belief, disability, nationality, sexual orientation and gender identity. Inclusion and diversity are fundamental to our culture and core values, providing an environment where everyone brings distinct experience, talent and culture to their work. We invite you to be part of this diversity!


b. Disability: If you would like to be considered for employment opportunities with Accenture and need special assistance due to a disability or accommodation for a disability, please call us at +45 7228 8000

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