Job Location: Copenhagen
Regional Description: Denmark
Job Number: 00445288 00445288_en
Junior BPO Account Lead
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations.Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders.With more than 394,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.
Currently, we are looking for a Junior Account Lead for BPO (Business Process Outsourcing) based in Denmark, Copenhagen and Århus, working from both client location and Accenture office. The scope of the work is of global nature so travel is required on regular basis to India (2 times a year) and other places on need basis.
You will report to the BPO Account Lead and work together on owning both the client relationship for the outsourcing contract and client service management and delivery against the contract. Activities may include managing the teams, implementing and improving standard processes and tools to drive operational efficiencies, and meeting operational and financial commitments.
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