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Banking 2016: Multichannel, Social, Digital—Infographic

Wie können Banken ihr jährliches Wachstum von 4% auf 8% steigern und gleichzeitig ihre Servicekosten um 20% senken?

Banks should consider three business models to achieve competitive advantage:

  • Tomorrow’s “Intelligent Multichannel” bank applies analytics to more effectively meet its customers’ financial needs and offers enhanced multichannel experiences.

  • The “Socially Engaging” bank leverages social media interactions to increase customer intimacy

  • The “Digital Ecosystem” bank becomes the center of an ecosystem that sells financial as well as non-financial services by using the power of mobile technologies.

Learn how to make these models work for you. Email an Accenture Subject Matter Expert today at