After examining more than 20 service providers, Everest Group named Accenture as the leading provider in terms of market success and a leader in delivery capability in the recently published Multi-Process Human Resources Outsourcing (MPHRO) – Service Provider Landscape with PEAK Matrix™. This report analyzes the dynamics of the MPHRO landscape and provides a deep-dive analysis of how service providers shape up in terms of their market success and delivery capability. In addition, Accenture was named a Star Performer, based on relative year-on-year movement on the PEAK Matrix.
Everest highlighted Accenture’s “ability to combine Human Resources outsourcing with other services, such as Finance & Accounting outsourcing and Procurement outsourcing, to offer a single back-office partnership to its clients,” while client references named Accenture’s “deep domain knowledge, relationship management and project management as its major strengths.”
Source: © Everest Global, Inc Multi-Process Human Resources Outsourcing (MPHRO) – Service Provider Landscape with PEAK Matrix™, August 2016. EGR-2016-3-E-1875.