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CAPABILITY


Accenture Customer Innovation Network

In today’s increasingly disrupted consumer markets, even the most competitive companies must constantly innovate to maintain relevance and ward off new competitors. At the Customer Innovation Network, we bring market expertise, industry leading practices, bleeding-edge technologies and consumer research together to create an experience that helps you think differently about the future—from digital transformation, to corporate strategy, to IT, sales and marketing reinvention.

With locations in APAC, Europe, Latin America and North America, we assist companies in exploring the art of the possible, leveraging industry best practices, leading capabilities and emerging technologies to create a vision for the road ahead. How will your business differentiate for the digital consumer and what is the best way to get there?

The Accenture Customer Innovation Network (ACIN) helps you better connect with your customers through a global network of facilities, practitioners and assets that will encourage different thinking, drive team collaboration and lead to true breakthroughs for the organization.

"Our day at Accenture was insightful and discussions were practical, insightful and actionable."
– Global Vice President of Information Technology
The Accenture Customer Innovation Network is where all of Accenture’s Innovation Architecture components come together. It’s a hub, as well as a physical space and a think tank at the intersection of business and technology, with a strong focus on Fashion, Retail and CPG. In this state of the art environment, we bring together industry skills and experience as well as new technologies and trends. The Accenture Customer Innovation Network is present in Chicago, Manila, Bangalore, Singapore and Milan. We share innovative ideas, strategies and methodologies with businesses and the wider innovation ecosystem (partners, universities and startups) to extend and reinforce connections with clients and consumers.
"This was a thought-provoking day. This type of thing should be done every time we kickoff strategic planning."

– Senior Vice President of Customer Insights

DOWNLOAD VIDEO TRANSCRIPT [PDF]

"The Retail presentation was very interesting. Confirmed how quickly the shopping picture is changing. People are buying in a totally different way."

– Global e-Commerce Director

  • World innovation newsletters
    We provide a tailored newsletter service to inspire and keep you updated on the latest innovations across the marketplace.

  • Digital academy
    Bring your organization into the Digital Age through an offering that combines a curriculum, change management processes and a gamification platform. Accenture Digital Infusion provides comprehensive digital capability-building tailored to your needs.

  • Agile prototyping
    We make your ideas a reality, working to build prototypes to address business challenges or to explore leveraging a new technology through rapid pilots.

  • Co-innovation programs
    Innovation is not a one-day event. Our co-innovation programs bring together our team with an eye for innovation and your team with an eye for the day-to-day business to identify opportunities for collaboration and change.

For more information, please contact: