READ THE 2015 FULL REPORT by the Accenture Institute for High Performance
READ THE 2015 FULL REPORT by the Accenture Institute for High Performance
The number of data breaches is on the rise-undermining citizen trust and driving up costs.
An Accenture online survey of government organizations around the world found:
73% | 73% AGREE that citizens are becoming more aware of data privacy |
65% | AND 65% OF CITIZENS are taking active measures (such as changing passwords more frequently and opting out of some services) to protect their information |
95% | 95% AGREE that enhancing data security is important
|
65% | BUT ONLY 65% OF CITIZENS are taking active measures (such as changing passwords more frequently and opting out of some services) to protect their information |
92% | 92% AGREE it’s important to develop greater transparency about how citizen data is being used
|
59% | BUT ONLY 59% REPORT they are doing something about it |
Yes, there are growing concerns about the collection and use of personal data by business and governments. But those concerns shouldn’t stand in the way of delivering public service for the future.
Accenture believes five principles of digital responsibility—stewardship, transparency, empowerment, equity and inclusion—can address potential risks and fuel opportunities for more innovative and effective public services.
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