Skip to main content Skip to footer
Case Study

Merck KGaA, Darmstadt, Germany puts digital at the heart of healthcare

A new SAP S/4 HANA ERP solution ushers Merck KGaA, Darmstadt, Germany Healthcare into a digital future.


Building a digital backbone

What Accenture did

Scale the business and support growth by integrating new acquisitions more smoothly.

Improve regulatory compliance.

Gain greater operational transparency and real-time reporting to improve decision making.

Increase process efficiencies and effectiveness to reduce costs and improve the customer experience.

Enhance supply chain performance in terms of forecast accuracy, stock-out reductions, harmonized and automated S&O planning, and quality.

Match supply and demand on a global scale to reduce inventory levels and improve fulfillment.

Better monitor warehouse operations to ship medicines more quickly and serve customers more accurately.

People and culture

Value delivered

The reduction in IT costs since launch are representative of efficient business processes.

The reduction in inventory, thanks in large part to fast-cost-effective decision-making.

The increase of revenue since launch, through improved product development and getting medicines to patients quickly.