Job Description

POSITION DESCRIPTION

Choose Accenture and help transform leading organizations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance.
Join Accenture and be a part of our agile team which is helping a global aviation client to undergo a major digital and could transformation, including reflections of the COVID-19 affected world.
Part of that transformation is a greenfield development of new features and applications based on the top-notch technologies and architecture concepts (Azure cloud and services, DevOps, CI/CD, microservices, micro frontend, event driven architecture etc.

WHAT WILL YOU DO

As a UX Strategist/Service Designer, you are the interface between end-users and development teams. You provide recommendations/proofs of concepts to ease user interaction between persons and the system. Your main responsibilities are to:

  • Conceptualise human-centred User Experiences: Uncover user needs through research, develop deep insights, generate concepts and craft how people will interact with the products and services we design

  • Collect and assimilate customer data to guide design

  • Setup and conduct user research and perform usability testing

  • Analyse quantitative and qualitative user studies

  • Synthesise data from multiple sources to find strategic opportunities and recommend innovative solutions

  • Illustrate design ideas using storyboards, wireframes, process flows, and sitemaps

  • Create the information architecture for user experiences

  • Apply design thinking methodologies where needed

  • Align business objectives with user’s interests: Bring the users’ interests to the table and align with organisation objectives to facilitate strategic, human-centred decision-making.

  • Able to set up co-creation workshops that unite forces and give stakeholders a clear sense of direction. Help them throughout the design validation process

  • Engage with clients and stakeholders, clearly articulating end-user needs and incorporating them into design solutions

  • Be the key point of contact representing the design team for a particular task or project. You handle the communication and coordination with other teams, clients & stakeholders

  • Develop collaborative leadership that aims to keep the project and team goals aligned with management

  • Manage UX deliverables: Be the gatekeeper for the UX from the start of the project until development and beyond.

  • Translate insights created from studies and client input into deliverables (wireframes, user flows, sketches, prototypes, interaction specifications)

  • Manage UX project deliverables and outcomes together with an interdisciplinary team of experts



Qualifications

WHAT WE EXPECT

Required experience

  • Overall experience in the information technology field of more than ten years with extensive knowledge of the industry

  • You have a minimum of five years of experience in UX/UI best practices, the user-centred design process and techniques

  • You feel comfortable applying service design methodologies to co-create solutions together with stakeholders of all levels

  • You can leverage and tailor a variety of human-centred research and testing methodologies against project needs and requirements

  • You translate research insights to design strategy

  • You have excellent interpersonal and analytical skills, including multi-tasking on multiple projects simultaneously

  • You are the voice of reason and compromise, which finds a way to make things work for the client, end-users, and the organisation’s goals

  • Having the ability to craft experiences with tools such as Figma, Sketch, Invision, ... etc.

  • You work seamlessly with teams across a variety of software development processes, e.g., Agile

  • Master’s degree or equivalent in IT, Computer Science, Engineering, or related field

  • We love T-shaped people. If you are deeply passionate about UX and also eager to broaden your knowledge in other domains, you are at the right place!

Required certifications

  • UX Design certificate in User Experience from a recognised institution

  • Certificate in user-centred design or design thinking is a plus

WHAT WE OFFER

  • Opportunity to boost your functional skills and expertise in an area of specialization

  • Personalized training program and online trainings to soft and hard skill

  • Team role according to your seniority

  • Outstanding benefit package – 5 weeks of holiday, meal vouchers recreation/wellness vouchers, pension/life insurance, sick days, overtime payment, etc.

  • Other activities: Team breakfast meeting, sport activities, Xgames or you can be a part of our voluntary groups (we are running for TeriBear, Collected clothes for homeless, supporting Children´s home, Supporting dog shelters etc.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

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