Skip to main content Skip to footer

HR Service Delivery Analyst with Czech

HR Service Delivery Analyst | Mid-Level | Full time
Job No. 13365792 | Prague
Register for Job alerts
Apply for this job

How you’ll make an impact:

  • Solves situations related to policies and holders' clients third party providers collaborators queries with the help of specific HR procedures;

  • Ensures the accuracy of the documents processed according to the norms objectives set by the direct manager;

  • Update processes and procedures reflecting the acknowledged changes;

  • Develops good client relationships and raises in time the risks related to client management satisfaction;

  • Subject to regular local supervision of progress against results;

  • Proactively performing preventive quality controls and taking corrective actions when errors occur.
     

HR Service Delivery is a process under Talent & HR and consists in managing, providing support or interacting with following sub-processes:

  • Benefits;

  • Health & Pension Provider Management;

  • Case Management;

  • Workforce & Data Administration;

  • Base & Incentive Pay Administration;

  • Compensation & Payroll;

  • Recognition and Rewards;

  • Salary Survey Management;

  • Contact Center Support;

  • HR Portal; Global Mobility;

  • Process Pre-Payroll;

  • Process Time Management;

  • Agent Training/ Learning and Communications;

  • Quality Assurance; Reporting;

  • Technical Support and Administration;

  • Workforce Management;

  • Document Production;

  • Employee & Job Data Change;

  • Exit Management;

  • Organization & Position Management;

  • Onboarding Management.

Skills that make your work successful:

  • Good knowledge of Czech (C1 level) and English (B2 level);

  • Nice to have previous experience in HR/Payroll/Administration;

  • Negotiation skills;

  • Bachelor's degree;

  • Good communication skills, oriented and analytical skills;

  • Confident, positive, hardworking, high motivation and ability to learn.

Our benefits:

  • Work from home contribution
  • 5 weeks of vacation, 3 sick days
  • Cafeteria, Meal vouchers & MultiSport card
  • Well-being and mental health programs.
  • Contribution to Language Academy and Life/Pension Insurance.

Prague

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.

Join Accenture to work at the heart of change. Visit us at www.accenture.com.