Job Description

 

Accenture is kick-starting a new project within HR to be based in our modern office in Prague!

 

(Onboarding planned for first quarter of 2020)

 

This will be your future team:

 

You will become a part of a large group of interesting and open-minded people with diverse backgrounds and experience. The environment here is very cosmopolitan - your colleagues will be from all over the globe! Our Accenture world is full of changes and new things, so we are always ready to support our colleagues when needed – our open office space makes this communication much easier and efficient. We need to be able to adapt to unexpected situations, which can be a challenge… Yet, it is precisely this adaptability that gives us an opportunity to develop and makes our life here more exciting!

 

 

This will be your future role:

 

  • Direct and indirect contact with client employees regarding HR-related queries via phone and email;
  • Advise the client on various issues concerning HR policies and processes; 
  • Perform data look up as well as data entry in various HR administration systems and tracking tools; 
  • Production of official HR documents such as contracts, exit documents and references; 
  • Support other team members by knowledge sharing; 
  • Work strictly to agreed processes whilst delivering a high level of service; 
  • Upon gaining maturity, complete continuous improvement projects and additional tasks are assigned and proactively identify opportunities for process improvements. 

 



Qualifications

 

This is what you already have:

     
  • You enjoy foreign languages and you are proficient user of Danish & English
  • You have excellent customer service skills
  • You are active team player
  • You have attention to detail
  • You have strong computer skills (ability to learn and use efficiently various systems)
  • You have ability to analyze and solve complex issues
  • You are proactive in taking initiative and actively think about improvements
  • You are flexible and adaptable to learn new processes
  • You have experience in service delivery or call/contact center is a benefit

 

 

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

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