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Voice Engineer

Job Location: Prague

Regional Description: Czech Republic

Job Number: 00596842


- Job description

Roles and Responsibilities of Voice Engineer:

The primary functions include the following:

• Attending meetings and workshops with the client to understand requirements, challenges and risks.

• Developing voice solutions in cooperation with other project teams for solid end-to-end solutions using existing industry standards, best practices and know-hows fitting it into existing infrastructure and operations framework.

• Support and trouble-shooting of voice network devices and related voice servers and services and other systems delivered by the project to the client during transition/handover period.

• Performing on-site/remote testing of voice systems and tracking results in the test documentation

• Application and voice systems automatization scripting

We require:

• Interest in and desire to learn voice and related technologies 

• Understanding of IP voice and basic networking concepts

• Basics in application scripting

• Comprehensive verbal and written communication skills in English language

We welcome:

• Industry certifications (Cisco, cloud platforms, etc.)

• Understanding of Unix and Windows operating systems

• Previous experience with Cisco, Avaya, IPC, ITS, NICE, Nuance, Skype, MS Teams or Verint Voice Recording

• Knowledge of MS office

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