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Payroll Administrator with Spanish

Job Location: Prague

Regional Description: Czech Republic

Job Number: 00566022

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- Job description

Job Summary:

Payroll Administrator is responsible for direct and indirect contact with the customers of the client and aims to provide superior service in terms of timely and accurate inquiries management. This role is also responsible for timely and accurate processing of payroll inputs and execution of internal/external controls.

Furthermore, Payroll Administrators may be requested to be involved in cross-training for other processes or client, off-cycle transactional activities or continuous improvement projects.

Responsibilities:

• Execute the process accurately and timely (processing payroll inputs and inquiries, performing controls)

• Work strictly upon agreed processes, ensure the process documents are followed

• Perform internal/external controls for quality assurance

• Update/create process documentation as requested

• Adhere to contractual service levels (SLAs, KPIs, RMs)

• Actively contribute to knowledge sharing within the team

• Actively participate in the identification of opportunities for process improvements

• Participate in knowledge transfer if required

• Support and sustain positive work environment that fosters team performance through own work and behavior

• Perform ad hoc tasks when necessary

Qualifications:

Education:      High School level acceptable

Language:      Fluency in English and at least one other European language related to service delivery

Work Experience:   Admin experience, see Skills requirements below 

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