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Receivables Management Analyst with French

Job Location: Prague

Regional Description: Czech Republic

Job Number: 00563069


- Job description


This role involves managing the Cash Collections process for the European market by liaising with both client and Accenture resources to expedite payment and resolve any issues:

  • Call clients following a well defined process to ensure invoices received, approved and negotiate payment date in accordance with payment terms.
  • Work with other parts of the Order to Cash Process.
  • Document calls and all communication in Collection Tool with updates,  and follow through to next steps as appropriate.
  • Escalate disputes to Client team, understand and implement resolution as appropriate.
  • Resolve bottlenecks preventing payment eg:client does not have copy invoice, no Purchase Order quoted.
  • Negotiate promise to pay dates and escalate if agreement cannot be reached.
  • Build and maintain strong relationship with both client and Accenture client team, to expedite payments and improve cash flows.
  • Report on key reasons for non payment and recommend remedial action.
  • Business Operator Mentality to be incorporated and addressed for each decision.
  • Consistently reach collection target, reduce Days Billing Outstanding and ensure overdues are kept to a minimum.



  • Strong interpersonal skills will enable this person to communicate well with external and internal clients and customers at a variety of levels within the organization.
  • Good communication and negotiating skills are critical in this role.
  • Self motivation is key to ensuring the ongoing success of this function.
  • A high level of organisational skills are required to ensure accurate records of contacts and reporting.
  • The ability to work to a well defined process, dealing with exceptions as they occur.
  • Precision and affinity to having things in order.

Qualifications / Experience:

  • French on the level C1
  • Experience in a corporate/office environment for 1-3 years (not necessarily from the financial field, procurement, customer )
  • Experience in a high value, high volume credit control environment highly desirable.

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