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IT Account / Project manager

Job Location: Prague

Regional Description: Czech Republic

Job Number: 00563064

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- Job description

Responsibilities

• Manage relationship between Accenture Operations teams and client/internal IT teams

• Stakeholder management

• Manage technology infrastructure transition projects

• Manage escalations

• Provide account management services to entrusted accounts/contacts

• Service management and reporting

• Tech budget – technology cost budgeting, optimization, recovery and variance tracking

• Support quality program implementations

• Plan and manage business continuity tests

• Support external and internal audits

Required qualification

• Strong communication skills (verbal/written)

• Technical background – IT operations

• Highly organized with attention to detail

• Strong interpersonal and negotiation skills

• Good presentation skills

• Proficiency in English

• Advanced Excel user

• Self-motivated, self-driven, responsible

• Broad experience with account management, customer relationship, business development and IT security basics

• Experience with IT projects

• Experience with enterprise technologies

• 5+ years of overall experience with IT infrastructure management/IT solutions/IT support

Advantages

• Hands-on experience with configuring enterprise network, voice, desktop and server infrastructure

• 2nd world language

• ITIL/PMP certification

 

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