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BPO Technology Sales Support Manager

Job Location: Prague

Regional Description: Czech Republic

Job Number: 00508712

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- Job description

We count on your experience, knowledge, and leadership skills when you support our BPO Sales opportunities.  You will support our BPO Sales and Solutioning Team as the responsible Technoogy Solution Architect in pre-sales/RFP processes involving Core BPO technology Assets across process areas and for complex opprotunities across EMEA. 

 

Key activities include

• Manage and coordinate involved technology teams in on- and offshore locations across multiple regions.

 

• Develop technical solution design and create corresponding cost estimates

 

• Present and discuss solutions with client executives

 

• Present technology solution to internal executive approvers

 

• You will help our clients to simplify and improve their operations by developing business cases, analyzing clients as-is processes and creating technology solutions that support the client business drivers.

 

• In doing so, you will facilitate client workshops, document business requirements and develop them into a proposed business case and solution design.

 

• You will act as customers’ key contact on the proposed technology solution.

 

• You will be responsible for transitioning the solution to the mobilization team for implementation upon contract signature.

 

 

Your Qualifications

 

• Strong client facing skills

 

• Strong communication skills and experienced in communication at executive level

 

• Strong Process Analysis / Requirement gathering skills

 

• Fluent English

 

• Experience in architecting and deploying tools

 

• Ideally experience of technology in business process outsourcing

 

• Ideally, Consulting experience and/or certification as Technology Architect

 

Additional nice to have skills & experience:

- Level 7

 

- Experience as solution architect or business consultant in a client-facing capacity.

 

- Technology Architect certification preferred

 

- 3- 5 years’ experience in Accenture organization (internal candidates)

 

- Experience with common software utilized by Accenture operations (Citrix, SAP, Oracle)

 

- Industry Business Advisor experience

 

- IT & Business Operations experiences

 

Travel :

- Should be flexible to work across different time zones [If required] and meet stringent sales support deadlines

 

- Volume of travel varied, will need to travel for Client Orals, workshops and demos as required.

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