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Service Delivery Assistant with English

Job Location: Prague

Regional Description: Czech Republic

Job Number: 00506721

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- Job description

Accenture Cyber Fusion Centre in Prague is a unique group of around 80 people passionate about Information Security. We are currently looking for a Service Delivery Assistant to work with our internal and external clients.

 

The primary focus will be supporting the team in service delivery, driving people management activities and supporting development.

 

Key responsibilities:

 

• Support the Prague delivery team on new and existing client projects

 

• Facilitate smooth planning and preparation for delivery of security services

 

• Act as a point of contact for the team. You will interact with many different nationalities using English as the business language.  

 

• Interface with HR and coordinate the onboarding of new hires

 

• Identify opportunities for team improvement in processes and procedures to improve efficiency

 

• Plan and coordinate team trainings and certifications

 

• Interface with Accenture’s vendors

Required Skills:

• Excellent English and communication skills (written and oral) solving skills

 

• High level of organizational skills

 

• Interpersonal skills and enjoy working as part of a team

 

• Ability to manage multiple tasks and resources

 

• Precision and attention to details

 

• Willingness to learn new things and improve existing skills

 

• A Bachelor’s Degree from University/previous work experience is a plus. Degree does not need to be in this field of study.

 

• Information Security knowledge is not essential but the successful candidate should be interested in gaining general, non-technical IT Security knowledge

 

We offer:

• Position in a world’s leading global company

 

• Positive and multicultural team environment

 

• Professional growth based on an innovative Performance Management system which focuses on individual’s strengths

 

• Wide range of benefits – 5 weeks of vacation, sick days, annual base pay increase and bonus, home office, overtime compensation, meal vouchers, recreation / wellness vouchers, pension / life insurance, company stock discount, etc.

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