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ServiceNow Developer/Business Analyst

Job Location: Prague

Regional Description: Czech Republic

Job Number: 00490674

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- Job description

Accenture is expert in Infrastructure Outsourcing Services, collaborating seamless across our EALA IO Delivery Center. EALA IO Delivery Center in Prague delivering the complete Lifecycle of Design, Build and Run for Infrastructure Services and Service Management excellence. We engage and position ourselves for growth in emerging Technologies, Cloud, intelligent Automation and Artificial Intelligence. Accenture is ServiceNow’s largest professional services partner with over 3,100+ projects and resources globally holding ServiceNow and ITSM certifications.
 
We are looking for highly motivated individuals to work in this demanding environment. The successful candidate will form part of a core team accountable for the successful management and maintenance of the Clients environment. Delivering and establishing projects related implementation and innovation for multiple clients. Candidate should have professional behavior, working in client environment abroad along with travelling (as per agreement).
 
Accenture is currently looking for ServiceNow experts with various experience such as:

DEVELOPERS
SOLUTION ARCHITECTS
BUSINESS ANALYSTS
CHANGE MANAGEMENTS SPECIALISTS
Knowledge and Skills Requirement:
  • Service Now Certified Application Developer and/or Admin
  • Relevant experience in the field of Interface development environment, ideally interfacing with ServiceNow
  • Excellent communication, organization/time management and problem solving skills
  • Highly proficient IT skills in Word, Excel, PowerPoint and MS project
  • Good knowledge of ITIL Service Delivery processes (ITIL v3 Certifications)
  • Good knowledge of IT Service Management & Operations knowledge (ITIL v3 Certifications)
  • Strong communication and interpersonal skills including an ability to convey technical information using non-technical language
  • Good knowledge of agile software development (Scrum)
  • Knowledge of SQL, HTML, XML, and CSS, as well as client/server and LAN/WAN administration
  • University or equivalent degree in an IT-related field
  • Ability to work independently to high quality standards
  • Working proficiency in English
 
Work Experience:
  • Approx. 1-3 years’ relevant experience in a similar capacity with a large organization
 
Expected Deliverables:
  • Interfaces technical specifications and development documentation
  • Weekly reporting on all aspects of the build

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