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Collections Agent with Advanced French - PART-TIME

Job Location: Prague

Regional Description: Czech Republic

Job Number: 00487552


- Job description



The Junior Cash Collections Specialist will be responsible for processing accounts receivable transactions mainly cash collections activities (direct and indirect), customer queries and dispute resolution activities, billing, posting customer payments, gathering and analyzing financial information, etc.

You reach out to customers to collect payment for overdue bills, loans, or other payments. You act as the liaison between creditors and customers and manages overdue accounts.

• Analyze customer account balances

• Investigate and resolve customer issues

• Correspond and negotiate with customers (direct contact over the phone and also by e-mail)

• Write off uncollectible balances

• Research and process disputes/deductions

• Receive and respond customer requests and inquiries

• Maintain bad debt reserves & allowances

• Prepare Accounts Receivable reporting

• Assess New Customer Credit Risk

• Monitor Existing Customer & Portfolio Credit Risk

• Maintain customer master data structure

Ideal Candidate Profile:


• Advanced level of French and English (both written and spoken)

• Strong communication skills (both spoken and written)

• Previous accounting experience/studies (in particular AR) is advantage

• Responsibility and accuracy in the completion of received tasks

• Good team player

• Ability to solve urgent matters and work under pressure

• Flexibility, especially in the period of month/quarter/year-end closing

• Reliable, proactive approach to entrusted tasks (thinking outside the box is a plus)

• Microsoft Office skills

Working with numbers and basic orientation in the accounts should not be missed, as well as knowledge of Excel.

The ability and willingness to communicate with customers.

To be active in phone calls if the process requires and tightening things done.

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