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Senior Infrastructure Engineer with English

Job Location: Prague

Regional Description: Czech Republic

Job Number: 00462248


- Job description

Accenture is expert in Infrastructure Outsourcing Services, collaborating seamless across our EALA IO Delivery Center. EALA IO Delivery Center in Prague delivering the complete Lifecycle of Design, Build and Run for Infrastructure Services and Service Management excellence. We engage and position ourselves for growth in emerging Technologies, Cloud, intelligent Automation and Artificial Intelligence.


We are looking for highly motivated individuals to work in this demanding environment. The successful candidate will form part of a core team accountable for the successful day to day management and maintenance of the Clients environment. Delivering and establishing projects related implementation for multiple clients. Candidate should have professional behavior, working in client environment abroad along with travelling.


Key Responsibilities:


- Provide Tier 3 and Tier 4 support for LAN and WAN technologies such as switches, routers, firewalls, loadbalancers, proxies, Wi-Fi and circuits

- Responsible for Architecture and Engineering tasks along with Projects related to design, build and deployment in client environment

- Key Subject Matter Expert for Major and Critical escalation within client environment (strong Technical Incident Management skills used in recovery calls/meetings)

- Maintain a high level of knowledge on the deployment of network and security technologies

- Establish expertise in the various infrastructures currently deployed, and develop documentation to assist in the training of other customer delivery groups within the environment

- Manage vendor and/or product provisioning, procurement, and delivery of LAN, WAN, Security hardware

- Maintain and update system and network established development standards and documentation as necessary.

- Responsible for new/expanding office and infrastructure buildouts

- Work with both internal and external groups to ensure that shared infrastructure is meeting functional, and service level requirements

- Develop presentations to effectively represent IO and Accenture vision and strategy to internal and external client engagement teams

Knowledge and Skills Requirement:


- Infrastructure Experience with Network knowledge (Network, Security, Wi-Fi)

- Familiar with technologies such as Software Defined Network, Application Delivery Controller and Cloud (IaaS, PaaS)

- Awareness in best-industry standards and ITIL (or any other) methodology

- Hands-on experience with products: Cisco, Fortinet, F5, Riverbed, BlueCoat, Aruba

- Excellent organization and time management skills. Able to multi-task and learn quickly in a fast-paced environment, organize work assignments, and establish priorities 

- Strong communication and interpersonal skills including an ability to convey technical information using non-technical language, strong facilitation skills

- Working proficiency in English


Work Experience:


- Approx. 5 years and more of relevant experience in a similar capacity with a large organization


Additional requirements:
- Working schedule from 16-24 CET (to cover US business hours Monday to Friday) in combination with possibility of usual working hours

- Daily home working possibility (due to late working schedule)

- Ability to travel to client sites (US/EU) is beneficial not mandatory

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