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Warranty Claims Specialist with English & German

Job Location: Prague

Regional Description: Czech Republic

Job Number: 00405145

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- Job description

  • As a Junior Warranty Claims Specialist you will be responsible for a daily contact with our automotive client’s dealership and repairers through a custom digital platform.
  • You will do a verification and analysis of warranty claims based on a training and certification in client’s warranty claims processes (provided by Accenture), and also other available internal resources (catalogs, sales information etc.).
  • Also you will be a point of contact for the German speaking countries when solving issues. Running queries and documentation is part of the support process for the client and its dealers.
  • If required you will be responsible for training and coaching new joiners as well.
  • Communicative English and German (both at B2 level)
  • Data processing accuracy, detail oriented and ability to evaluate/research a warranty claim
  • Organized, timely, pro-active and highly productive
  • Attention to detail and ability to multi-task
  • Experience in Warranty is preferred but not required
  • Good PC skills - MS Office

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