The merger of these organizations enables Zebra to position itself as an industry leader, gain scale, and strategically shift to become a solution provider for an increasingly connected world. However, Zebra needed to quickly and effectively integrate the companies to achieve these goals.
Zebra recognized the risk associated with doing its own merger integration and enlisted assistance of strategic partners—including Accenture—to help. Initially, Accenture was brought on as Zebra’s strategic partner for pre-implementation planning and program management. However, Accenture’s role was expanded to include management of the program office, with responsibility for overseeing process and tools integration in North America and Europe, consolidating two Oracle platforms into one global platform, and managing release and deployment across all of the systems integration efforts.
Additional Accenture teams were also brought on board to support other aspects of the merger, including: developing Zebra’s target operating model, helping Zebra launch a new channel partner program, and assisting Zebra with cultural change to become one integrated company.