High Performance in Higher Education

Achieve sustainable transformation with the help of the right team and tools


Higher education institutions today are under immense pressure to manage escalating operating costs, eroding funding streams, competition from non-traditional educators entering the higher education space and mounting concerns about the value of the education dollar among students, parents, taxpayers and public officials. In response, institutions must develop new strategies to implement sustainable, structural change that will ease administrative costs while attracting target student populations, enhancing the quality of services provided, improving program efficiencies and optimizing opportunities for revenue generation.

Accenture has teamed with educational institutions around the world to design and deploy successful strategies and technology solutions that improve efficiency and performance. As a result, universities can redirect resources to support the academic and research mission.


Why Accenture

Accenture’s Education team of more than 200 people has worked with over 60 institutions across 28 states, serving K-12, higher education, oversight agencies and for-profit education providers.

From concept to creation, from aspiration to application, Accenture’s Higher Education professionals are ready to help. Our experience and intimate knowledge of industry challenges, combined with our alliances with leading-edge technology partners, allow us to rapidly deploy an unparalleled set of experienced, knowledgeable resources.

We understand the constraints within which education institutions have to operate, including serving diverse constituencies and incorporating input from faculty, administrators, state officials, students, alumni and other stakeholders. We apply the full breadth and depth of Accenture’s capabilities, experiences and approaches to help institutions improve operations and enhance delivery in new and unique ways.

Specific Services

Accenture’s services for higher education include:

Operating model strategy, design and implementation

Accenture helps universities to analyze current administrative and technical strategies and capabilities and evaluate what is required to meet the service needs of the university community. This effort involves the formulation, evaluation and selection of the major operating alternatives available to achieve the operating objectives. We also develop structured roadmaps appropriate to the pace and style of project implementation in higher education environments, work with clients to define the framework for success, and track progress along the way.

Administrative services transformation

Administrative services transformation can enable economies of scale in administrative processes and eliminate redundancies in common transaction processing and inquiry management capabilities across the organization. Through our services, we help institutions achieve an average of 20 to 40 percent reduction in administrative costs.

Technology selection, implementation and innovation

We bridge the gap between existing IT capabilities and the vision for achieving high performance. We have helped institutions to deal effectively with large amounts of disparate data and have developed the necessary strategy and structure to ensure that data will be governed, viewed, managed and stored as an integrated whole to support the lifecycle of information—from capture through transformation.

Enterprise resource planning (ERP) and software as a service

Our business-driven ERP implementation goes beyond just installing a system. We work with you to link business processes to technology strategy to enable faster implementation, higher quality and lower implementation risk.

Accenture also provides an iterative approach for delivering SaaS and cloud technologies that enables organizations with the agile methods and tools needed to help them implement third-party SaaS solutions—from strategy and architecture to execution and ongoing operations.

IT strategy and optimization

We quickly understand the mission and strategies of the consumers of IT services and determine how well the different department, school, campus and university-wide providers of IT services meet the needs of the university community. IT rationalization also reveals what IT needs to ‘get right’ in terms of cost transparency, cost recovery and service quality.

Strategic sourcing and procurement

Accenture’s strategic sourcing and procurement team analyzes current cost structures and drivers and identifies strategies to reduce costs, increase performance and drive value across the institution. Sourcing products and services, successfully negotiating procurement agreements, and proactively managing contract usage and suppliers are critical elements of effective budget management.

Organization design and leadership development

We have helped many institutions improve the performance of their people and keep that performance continuously aligned with strategic goals—helping them reduce costs, improve efficiency and productivity, enhance service and build competitive advantage.