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BUSINESS SERVICE


Credit Services
Helping lenders and servicers

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OVERVIEW

Accenture Credit Services is a recognized market leader providing business process outsourcing services to consumer and commercial lending institutions around the world.

Our deep credit domain expertise and large-scale processing capabilities help lift significant pressures on the credit industry from internal operational challenges as well as a number of disruptive external market and regulatory forces.

Accenture has proven—and unmatched—end-to-end capabilities that help clients transform their operations and position for high performance.

We can deliver:

A FULL RANGE OF CREDIT SERVICES


Accenture provides a full suite of market-leading capabilities across technology, consulting and processing. We help clients tackle the challenges in today's credit industry.

AN INDUSTRIALIZED CREDIT PROCESS


Accenture uses a flexible right-shore model based on lean manufacturing processes that delivers cost efficiency, high quality and a superb customer experience.

DEEP CREDIT DOMAIN EXPERIENCE

We work with more than 100 major credit institutions helping to re-engineer processes, optimize workforce strategies, implement better technology and streamline operations.

LICENSURE COMPLIANCE


With industry-leading license coverage in 49 states and Washington DC, and a growing number of approved licenses for our state-of-the-art operations center in Chennai, India, Accenture Credit Services is a SAFE Act-compliant onshore and offshore service provider.

OUR CREDIT SERVICES OFFERINGS

RESIDENTIAL MORTGAGE SERVICING & DEFAULT MANAGEMENT

Helping servicers gain efficiencies, improve process and comply with government and investor requirements

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COMMERCIAL CREDIT

Providing target operating model definition, analytics and back-office processing support

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COMMERCIAL REAL ESTATE & PORTFOLIO MANAGEMENT

Providing managed solutions for mid-market, corporate and real estate businesses

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OUR CREDIT SERVICES INSIGHTS

OUR CREDIT SERVICES SUCCESSES

OUR CREDIT SERVICES LEADERSHIP

Colette Prior is a managing director in Accenture's Credit Services division and is responsible for the division's global commercial credit practice. This team provides analytical and support services, including loan origination, underwriting capabilities, credit risk management functions and loan servicing support across multiple commercial asset classes. In addition, this team provides lease administration, CRE accounting services and fund accounting. She has over more than 20 years of experience in the commercial credit and real estate industry. Prior to joining Accenture, Colette was vice president of CMBS Portfolio Management at JPMorgan Chase. As head of the CMBS Portfolio Management division she was responsible for the structuring and risk management of the firm's commercial loan portfolio and for Rating Agency, Investor and securitization due-diligence. Colette is an active member of trade organizations and has focused on driving consistency and data integrity within the credit industry.

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