Across ASEAN, business consolidation is bringing people together in large, highly matrixed organizations. It is a trend accompanied by a laser focus on value. In this environment, HR transformation is the expected norm. The pressure is now on for HR to evolve from cost center to value creator—from support service to integrated business partner.
Based on Accenture’s experience in HR transformation projects across industries and “Workforce of the Future” studies, we have set about answering “so what’s next?”—offering a practical view of future HR by focusing on the three emerging HR roles that, we believe, will be essential from now on:
Social Integrator
Talent Intelligence Advocate
(Evolved) Strategic HR Business Partner
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Social and digital forces are converging to shape the workplace of the future—and the intersection between them is the crucible in which best-practice new HR approaches and capabilities are being forged:
1. SOCIAL INTEGRATOR
Traditional HR roles will evolve into the “Social Integrator,” with attributes including: social listener, integration accelerator, Diversity & Inclusion (D&I) champion and mentor. KEY CAPABILITIES:
2. TALENT INTELLIGENCE ADVOCATE
Replacing traditional talent sourcing and recruitment activities, the Talent Intelligence Advocate (TIA) will play a key role in a competitive marketplace: acting as the employer brand ambassador, identifying hard-to-find talent and attracting it into the business by supplying a high-touch pre-boarding experience. KEY CAPABILITIES:
3. (EVOLVED) STRATEGIC HR BUSINESS PARTNER
Post-HR transformation, new operating models in combined organizations demand more strategic HR roles—performed by evolved HR business partners. Using digital tools to collaborate and communicate across geographies, these key individuals will be trusted advisors to business leaders. KEY CAPABILITIES:
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