E-commerce Project Manager
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 801,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at accenture.com
The Ecommerce Project Manager is accountable for driving end-to-end syndication strategy, delivery, team performance, and operational excellence across all retail and marketplace platforms. This role involves close collaboration with global stakeholders, creative teams, automation specialists, and client leads to ensure brand content is consistently delivered across digital shelves worldwide.
Key Responsibilities
Own and manage the global or regional product content syndication program across platforms such as Amazon, Walmart, Target, Carrefour, and others.
Develop and oversee the governance framework, SLAs, performance metrics (e.g., live SKU %, TAT, issue resolution), and quality benchmarks.
Lead cross-functional coordination among PIM/DAM teams, QA, content creators, eCommerce marketers, and automation developers.
Oversee the workflow and data integrity across syndication platforms (e.g., Salsify, Syndigo, Alkemics, 1WorldSync).
Proactively drive intake planning, forecasting, resource alignment, and task prioritization.
Ensure timely publishing and tracking of syndicated SKUs across all priority retailers.
Represent the syndication team in client governance meetings, performance reviews, and QBRs.
Monitor defect trends, audit failures, and retailer rejections, and lead RCA and resolution strategies.
Partner with automation teams to scale capabilities such as auto-tagging, versioning, live-link monitoring, etc.
Mentor project managers and QA leads, and support talent upskilling and performance tracking.
Required Skills:
Advanced English C1.
5+ years of experience in digital content operations, syndication management, or ecommerce delivery.
Deep understanding of PIM/DAM systems, digital asset readiness, product attributes, and global content deployment standards.
Proficiency with syndication tools like Salsify, Syndigo, Alkemics, or similar.
Hands-on experience working with retailer portals (Amazon Vendor Central, Walmart, Carrefour, Boots, etc.).
Strong skills in workflow optimization, automation strategy, and SLA-based delivery tracking.
Expertise in leading project governance, client escalations, and delivery planning.
Familiarity with reporting tools such as Excel dashboards, Power BI, or Tableau is preferred.
Common Business Knowledge & Client Interaction
Strong stakeholder engagement across global clients, internal leadership, and retail ecosystem partners.
Able to present performance trends, delivery risks, and strategic improvements during weekly governance calls.
Trusted partner to clients, capable of driving innovation roadmaps, budget efficiency, and process optimization.
Demonstrates commercial acumen and clear understanding of retailer success metrics and product visibility drivers.
Possible Academic Background
Bachelor’s or Master’s in Marketing, Business, Digital Operations, Supply Chain, or IT.
PMP, Agile, or Lean certification is highly desirable.
What we offer
Health and Life Insurance
Accenture days, 3 additional vacation days
On site doctor
Birthday leave
Internet reimbursement
Belen
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