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Inside Sales Management | Specialist

Heredia Job No. r00255555 Full-time

Job Description

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Song, Technology and Operations services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 710,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.

Who We Are:

Within Operations, we are growing our Digital Inside Sales (DIS) team. Our groundbreaking approach to sales brings clients the right combination of trusted technical sellers and innovative technology, powered by data and insights.

Take a modern approach to selling by harnessing the power of rich data, innovative technology, and advanced AI to help some of the world’s leading companies to drive demand; create pipeline; qualify and nurture opportunities; close sales; and drive renewal.

Join a team that prioritizes human ingenuity and fosters a workforce where technology elevates people (not the other way around), freeing them up for more creative thinking and exciting work.

The Work: Inside Sales Manager 

As an Inside Sales Lead, you will be responsible for executing sales strategy, monitoring and analysing sales team results, creating action plans to drive improvements, providing coaching and feedback to sellers, and owning Business to Business Sales team achievement of sales related quotas. Expected to be an SME, collaborate and manage the team to perform. Coach, manage, and develop the next generation of sales leaders 

  • Drives sales team performance by directly managing Digital Inside Sales sellers and setting KPI targets 

  • Conduct group and individual sales meetings on a regular cadence 

  • Implement effective sales and messaging strategies for each team member by creating individualized performance plans to support their continued success 

  • Provide input to Sales and Program leadership, sharing market trends and customer feedback to drive future sales 

  • Owns team performance against sales targets; implements sales execution process 

  • Mentors and provides guidance to resources to continually improve productivity, coaches’ others to improve their problem-solving abilities.

  • Manages escalations, ensures resolution of risks, proactively identifies and mitigates conflicts by assigning appropriate owners to enhance performance. 

#LI-LATAM

Qualifications

Basic Qualifications:

  • Minimum of 5 years’ experience in managing a full sales cycle

  • Minimum of 3 years’ experience as team lead/manager

  • Previous sales management leadership experience

  • Sales reporting experience and knowledge

  • Language(s) Required: English - minimum level C1 required.

Preferred Qualifications:

  • Bachelor’s degree 

  • Fluency with data analytic tools (Salesforce, Power BI, Tableau) and experience using CRM systems and prospecting tools

  • Knowledge or experience in the travel industry

  • Prior experience working with travel management companies (TMCs) and/or global distribution systems (GDS)

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