Job Description

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 624,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.

This person will be the single point of contact for all things pertaining to the client platform. Able to own the relationship with multiple stakeholders and function as a platform expert as required.

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Qualifications

Requirements:

  • Bachelors/Masters in Management - Marketing / Communications with work experience of 2-3 years

  • Prior experience in working in Social Media, Digital Marketing roles, Familiarity with platforms like Sprinklr is an added advantage

  • Experience in areas like ORM, Social Listening, Customer care, Advertisements, Content Moderation, Social Media Campaigns, Google Analytics etc.

  • Excellent Communication skills (spoken & written)  and stakeholder management experience.

  • Ability to work with cross functional teams

  • Customer centricity

  • Analytical and problem solving abilities. A mindset / knack for learning / absorbing technical and domain knowledge

  • Organized, detail-oriented and results focused

Bonus:

  • Prior experience in account management, customer success, platform management roles

  • Know-how on usage of SAAS based applications will be helpful.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

Life at Accenture

Work where you're inspired to explore your passions and where your talents are nurtured and cultivated. Innovate with leading-edge technologies on some of the coolest projects you can imagine.

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Take time away to learn and learn all the time in our regional learning hubs, connected classrooms, online courses and learning boards.

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Be your best every day in a work environment that helps drive innovation in everything you do.


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Our more than 600,000 people in more than 120 countries, combine unmatched experience and specialized skills across more than 40 industries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.

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