Job Description

If you thrive on creating trusted relationships that provide opportunities to support and improve the lives of others, influencing and collaborating with others to drive change and improvements, we have a career opportunity for you!

Mission is to empower our customers and partners as they realize their fullest potential in a mobile-first, cloud-first world.  Key to transformative customer solutions is building and maintaining world-class operations.  In Enterprise Services Operations, our charter is to build a people and process capability that enables our sales and delivery teams to execute with confidence and achieve more for our customers.  Our priorities are to deliver valuable services and insights, identify and solve for simplification opportunities, and plan and deliver new operational motions to accelerate our digital transformation. 

Deals and Contracts Assist Associate

  • Responsible to follow a defined process to analyze the current state of the business from sales pipeline-readiness and plan for contract creation and opportunity management, go through the required approval process,  and assemble the contract entering the data in the provided tools.
  • Resources are expected to stay current on new process changes and/or tools changes/updates related to this.

KEY ACCOUNTABILITIES

  • Pipeline Hygiene
  • Contract creation and workflow facilitation
  • Draft Contract for review
  • Ready for Signature Contract
  • Fully Executed Contract
  • Opportunity management
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Qualifications

QUALIFICATIONS

Required

  • Preferable experience on Service Now/ticketing systems
  • Fundamental Technical know-how on system trouble shooting
  • Good communication and written skills in English
  • Client/Customer handling experience
  • Excellent customer service skills
  • Proficient in Metrics and Reporting
  • Proficient in MS Office including MS Excel, Word and PowerPoint
  • Should be capable to take initiatives, team player
  • Should be capable to do training with customers
  • Capable to work under pressure
  • Be detail oriented
  • 1-2+ years of relevant experience

Preferred –

  • Skilled use of Microsoft Power BI reporting
  • ITIL certified

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

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