Job Description

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries – powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 505,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at http://www.accenture.com/.

The Technical Writer Senior Analyst is a professional who produces deliverables that include written product/process documentation, proposal and sales related documentation.

Responsibilities:

  • Create and edit technical documentation such as catalogs, manuals, service bulletins, and online information.
  • Create materials to conduct and support instructor-led and/or self-paced training.
  • Provide product development, design, and marketing documentation support.
  • Proposal Development: Creation of a meaningful proposal document that communicates the value proposition and is compliant with client requirements (like request for proposal response expectations). May include the integration of components across solution areas or credentials to ensure consistent messaging, alignment with win strategy, and compliance with Accenture's editorial and document creation standards.

 



Qualifications

 

Requirements  Skills:

  • Excellent oral and written English skills.
  • +4 years of experience as a technical writer
  • Information management skills to handle large amounts of complex data.
  • Attention to detail.
  • Research skills to produce documents on a wide variety of subjects.
  • Responsible for adherence to project timeline and client deliverables.
  • Generation of clear and functional reports. 
  • Documentation Distribution Methods: Creates text and/or integrates words with images to help the reader understand the concepts being presented. Offers suggestions for improving documentation design.
  • Documentation/Editing Tools: Extensive experience with Microsoft Word, Excel and PowerPoint. Ability to create and edit complex documents in each format. Basic image manipulation skills to insert/edit graphics and screenshots.
  • Editing: Evaluates usability of the documentation, perform self-reviews, verify and test the content, and judge the appropriateness of the documentation for the intended use and target audience. Includes copy and literary, style/language, usability, formatting, and correctness/completeness.
  • Technical Writing: Use technical written communication skills to explain complex ideas to technical and non-technical audiences.
  • Language Skills: Use technical written communication skills to explain complex ideas to technical and non-technical audiences.
  • Effective Communications: Create, deliver or exchange thoughts, opinions or information to convey meaning, construct shared understanding, or promote action.
  • Operations Management: Understand the processes and platforms of online engagement around brand, lifestyle or corporate messages 

    A Plus:

  • Experience with Adobe FrameMaker and Adobe RoboHelp to develop and design documents.

 

Academic Requirements:

University or Technical Degree or Advanced in journalism, English, or communications is preferred. Knowledge of Computer Science, Web Design, or related is a plus.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

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