Michael is a Senior Managing Director at Accenture and the company’s Global Banking Lead. He is responsible for Accenture’s overall vision and strategy for banking, including investment priorities, client offering development, and the supporting partners.
With more than 25 years’ experience in the banking industry, Michael is committed to helping banking executives and their boards develop and execute new strategies that identify and capitalize on the opportunities of industry disruption. His passion for envisioning what is possible in financial services has made him a pioneer in the sector. And his deep expertise in strategic innovation, digital banking, payments and operational technology has enabled him to help create business and operating models that deliver efficiency, competitiveness, and sustained growth. Prior to joining Accenture, Michael was the founder and CEO of Softcard, which was acquired by Google in 2015 and is now the mobile wallet platform for Google Pay. He built Softcard from concept to four million users, and in the process created the technology and business models adopted by Apple, Google and others that provide the foundation for today’s mobile payments industry.
Michael’s corporate career started at IBM, where he was a research scientist in the Watson Research Center focused on fault-tolerant super-computer and communication systems research. He then moved to GE Capital, where he was the Chief Marketing Officer for the Consumer Finance business, responsible for strategy, business development, marketing and pricing. He started and grew GE’s bankcard business to $10B in assets and built GE’s private label business into a 30% ROE growth engine, tripling net income to $1 billion. In 2010, he was honored by the GE Board of Directors with the Chairman’s Award for decisively leading the business through the financial crisis.
Michael is a regular keynote speaker at major banking events addressing the key issues confronting the industry. His recent presentations have included Supercycles in the Banking Industry for the Payments Canada Summit 2021 and Re-Imaging the Banking Experience at Microsoft Envision 2021. He has authored numerous banking trends articles and reports including, most recently, The Ultimate Guide to Banking in the Metaverse, Banking Top 10 Trends for 2022, Global Banking Industry Outlook, the Future of Banking: Time to Rethink Business Models, the Banking Cloud Altimeter, Challenges & Opportunities in Banks’ Cloud Migration, The Paradox of Human-Based Collections and How to Determine Cloud Strategy and Get the Most Value.
Michael has a BSc degree in electrical engineering and mathematics from Stony Brook University, and a master's degree in electrical engineering and an MBA, both from Columbia University. He is married with two sons.