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机器与人

机器与人

埃森哲论新人工智能 下载中文报告
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人机合作:相辅相成

AI正在颠覆传统的工作方式

放眼全球,人工智能(AI)不再是遥不可及的幻想,无论是能够感知需求的软件,还是可以实时“思考”的供应链,亦或是能快速响应环境变化的机器人,AI已经深入我们生活的方方面面。自21世纪以来,行业领军企业纷纷尝试用AI释放企业创新动能,加速增长。在人机共融共生的时代,未来的新型工作模式是什么?哪些工作不会被人工智能取代?人工智能时代企业和个人的生存技能是什么?

在《机器与人》一书中,埃森哲首席技术官和创新官保罗·多尔蒂(Paul Daugherty)和埃森哲研究部信息技术和商业研究领域董事总经理詹姆斯·威尔逊(James Wilson)围绕这三大核心问题进行了透彻的分析。他们认为,AI将从本质上改变企业内部自上而下的业务流程,其在不同职能部门将起到不同的作用,包括企业创新、客户服务、员工培养等。在人机协作日益密切的同时,企业工作流程的灵活性和响应力也得以提升。AI为企业革新提供持续动力,颠覆了传统工作方式。换言之,AI正在彻底改变企业的运营模式。

本书从作者丰富的行业经验出发,结合针对1,500家企业的全新研究,深入揭示了各大企业如何利用AI技术释放创新动能,增加创收。同时指导企业如何以此为鉴,领新于时。书中介绍了企业亟待创建的六大全新人机协作混合角色,并指明了企业应用AI技术所必须遵循的五大原则。

本书基于埃森哲多年积累的行业洞见,将人工智能与行业、分析和技术加以结合,致力于帮助客户有效应用新兴技术创造更多业务价值。埃森哲应用智能解决方案通过AI技术助力企业实现全方位转型,全面打造从概念构思到产业化实施的 “智能企业”。

《机器与人》一书为企业如何在全新的AI时代制胜未来提供了实用的行动指南,填补了当前出版物在这一领域的空白。

本书所有收入将用于培育
“AI新一代”

《机器与人》旨在帮助企业高管、员工、学生和其他人士全面了解AI对于企业和经济局势的影响。我们坚信,AI能够推动技术创新,切实改进人们工作和生活的方式。面对AI所带来的行业颠覆,从业人员需要接受相关辅导、培训和支持,从而为人机协作的新型工作岗位做好准备。因此,本书作者所得的版税将用于开展相关教育和培训项目,帮助员工培养AI时代所需的 “融合技能”。

 

推荐语

保罗·多尔蒂

保罗·多尔蒂是埃森哲首席技术和创新官,多年来一直负责埃森哲的技术战略和创新架构,是埃森哲人工智能研究工作的创始人。作为人工智能领域的技术专家,多尔蒂曾经与世界各地的企业和政府领导人合作,帮助他们应用技术进行机构改革。他凭借优越的技术领导才能被科技杂志《计算机世界》评为2017年技术领军人物100强。

About Paul Daugherty

Paul Daugherty is Accenture’s Chief Technology and Innovation Officer. Over his career, he has worked with thousands of business and government leaders around the globe, helping them apply technology to transform their organizations. He has also been instrumental in evolving Accenture’s business to respond to the exponential changes in technology.

Daugherty oversees Accenture’s technology strategy and innovation architecture, and he leads Accenture’s research and development, ventures, advanced technology, and ecosystem groups. He recently founded Accenture’s artificial intelligence business and has led Accenture’s research into artificial intelligence over many years.

Daugherty studied computer engineering at the University of Michigan in the early 1980s, and on a whim took a course with Douglas Hofstadter on cognitive science and psychology. He was hooked, and this led to a career-long pursuit of AI.

A frequent speaker and writer on industry and technology issues, Daugherty has been featured in a variety of media outlets, including the Financial Times, MIT Sloan Management Review, Forbes, Fast Company, USA Today, Fortune, Harvard Business Review, Cheddar financial news network, Bloomberg Television, and CNBC. He was recently named as one of Computerworld’s Premier 100 Technology Leaders for 2017 for his extraordinary technology leadership.

Daugherty is a passionate advocate for equal opportunity and access to technology and computer science. He serves on the board of directors of Girls Who Code and is a strong advocate and sponsor of Code.org. He was also recognized with an Institute for Women’s Leadership award, honoring business leaders who have supported diversity in the workplace and the advancement of women.

In addition, Daugherty serves as chairman of the board of Avanade, is on the board of trustees of the Computer History Museum and is on the advisory board for Computer Science and Engineering at the University of Michigan.

Daugherty lives in Maplewood, New Jersey, with his wife, Beth. He has four children, Emma, Jesse, Johnny, and Lucy, who are all charting their own courses for the human + machine future.

詹姆斯·威尔逊

James Wilson

詹姆斯·威尔逊负责埃森哲研究部信息技术和商业研究领域,同时担任巴布森高管教育学院高级研究员、贝恩公司研究项目负责人、《哈佛商业评论》《麻省理工斯隆管理评论》《华尔街日报》的长期供稿人,发表过大量关于智能机器如何提升员工表现的文章。威尔逊致力于技术研究和创新,曾经与政府、大学和商业领导人合作以应用技术来增强人类的能力,其中包括美国国家航空航天局以及美国美式橄榄球联合会联盟。

About James Wilson

H. James (Jim) Wilson leads Accenture’s Information Technology and Business Research. He has dedicated his career to research and innovation, having led programs at Babson Executive and Enterprise Education, Bain & Company, and several business think tanks. Wilson is a coauthor of The New Entrepreneurial Leader, which pioneered a new approach—entrepreneurial leadership—developed by him and a team of experts at Babson College.

A long-time contributor to Harvard Business Review, MIT Sloan Management Review, and The Wall Street Journal, Wilson has written extensively on how smart machines can enhance worker performance, including some of the first HBR articles on personal analytics, social IT, wearables, and natural user interfaces.

Wilson has worked with governments, policy makers, and university and business leaders in applying these technologies to empower and augment people—from NASA to the NFL Players Association. 

An avid triathlete, Wilson enjoys teaching friends and family his geeky techniques for boosting health and fitness using bike power meters, heart rate monitors, and GPS distance and pace trackers. He lives in San Francisco with his wife, Susan, and two children, Ben and Brooke.

未来,是一个人机协作的新时代。然而,人类与人工智能之间目前尚存在“缺失的中间地带”,如何将人类智慧与机器能力有机结合,这本书将给你答案。