Many companies are now kicking the tires on various forms of automation— robotic process, integrated analytics and artificial intelligence—to advance IT's high-efficiency agenda. However, only a few companies have been able to reap its full value.
Effective automation requires a comprehensive automation strategy, introducing opportunities to optimize or transform an end-to-end function, rather than individualized capabilities.
Accenture makes automation real for global mining company
Accenture created an overall automation strategy aligned with the global mining company’s business objectives to provide an overall savings of $6 million. The automated solution for application service management included automated monitoring, automatic memory management and automated application maintenance. This reduced application downtime by 25 percent. Additionally, Accenture developed an automation solution to provide application technology patches reducing down time from 5 hours to 45 minutes, saving $1.4 million annually in maintenance costs and providing 99.9 percent application availability.
Leading bank automates testing for increased time to market
Following a series of large acquisitions, this leading bank needed to provide seamless service to its existing and acquired customers while radically simplifying its application portfolio. Working with Accenture, the bank achieved those goals and faster time to market by centralizing and automating testing for more than 300 applications, including mobile and online banking. Accenture’s automated testing efforts reduced the risk of migration, and enabled error-free applications 98 percent of the time.