Business is changing at a faster pace than ever before. Is your HR operating model—HR’s blueprint or organizing strategy—keeping up with the needs of the business, as well as the employees, in a flexible way?
Based on Accenture research and experience, we have identified new, innovative HR operating models. A key feature of these models is an emphasis on digital; cloud-based delivery, technologies that facilitate collaboration, and analytics capabilities to deliver timely insights.
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According to Accenture research, 75 percent of HR executives say that ensuring their operating model provides a competitive advantage is a major challenge.
Interviews with CHROs reveal that many are struggling with problems related to inflexibility of their HR operating model: insular HR functions, duplication of work between HR roles, and the creation of universal, one-size-fits-all talent practices not relevant to today's diverse workforces.
The result can be slow reaction times, a lack of innovation, and fragmented solutions that conflict with one another. Ultimately this can become an enterprise-wide problem if HR cannot produce relevant strategies based on a deep understanding of the business.
Accenture has identified six new, innovative HR operating models that create and sustain more flexible and integrated HR capabilities.
Just-in-time HR model: Replaces COEs and business partners with a small cross-functional workforce effectiveness group.
Professional services model: Internal HR consulting group creates talent practices and advises various parts of the business.
Talent segmented model: Organize HR resources around talent segments.
Crowdsourced model: Employees define their own talent practices.
Lean HR model: Division into shared services; small corporate function; and planning and analysis experts.
Federalized/decentralized model: Moves business partners and COEs into the business units.
Your business is changing faster than ever. But is your HR keeping up?
Executives know that their traditional, one-size-fits-all HR operating model isn't keeping up with the needs of the business.
VIEW THE INFOGRAPHIC: A NEW BLUEPRINT FOR HR [PDF, 151 KB]