Fraud, waste and abuse have significant social and economic impacts on the business of government. Governments are paying a hefty price in the face of fraud—in terms of reduced funding for programs or increased public debt—but citizens are also feeling the effects. The denial of essential services and reduction in available funding to citizens is a direct result of fraud. This impact is indelible during these difficult economic times when citizens need help more than ever. Not only do citizens lose access to benefits and services because of fraud—they lose their faith in government.
According to Accenture research, government response to fraud continues to evolve. Across the world, governments are introducing new laws and regulations to combat fraud and error in social sector spending programs. These include setting up new bodies to oversee anti-fraud activities and also laying down guidelines for a fraud control program within agencies. Forward-thinking agencies can learn from these leading practices and begin to implement frameworks and governance structures to fortify the agency against this modern-day epidemic.
In this executive report, Accenture outlines how agencies are making strides in combating fraud, and proposes a framework to help address financial leakages in social services institutions and pensions organizations.