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Technology-Helpdesk（粤语）

Dalian Job No. 13349991 Full-time - On-Site
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Job Description

Provide IT helpdesk support for application systems.

Follow up on and resolve application support issues.

Ensure issues are resolved within agreed service levels.

Prepare regular reports as required.

Support assigned projects as needed.

Qualifications

Bachelor’s degree in Computer Science, Engineering, or a related discipline with an IT focus (or equivalent experience).

Minimum of 2 years of experience in application support.

Familiarity with ITIL v3 and service desk operations.

Good communication skills in both Cantonese and English and ability to communicate in English is a strong advantage.

Strong interpersonal skills and a good team player.

Solid problem-solving skills and a fast learner.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

 

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

 

Accenture is committed to providing veteran employment opportunities to our service men and women.

 

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

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