Job Description

对接香港office包括但不限于:

1. 接听员工电话,解答相关问询,涉及业务等流程;

2.接收员工邮件,沟通和处理相关问题和投诉;

3.操作系统,录入所有沟通事件细节并在要求时间内跟进和完善系统生成单据;

4.操作培训系统,跟进培训需求的系统数据录入,报表导出和通知邮件;

5.操作excel工具,完善报表,对数据进行基础分析。



Qualifications

岗位要求:

1.专业不限,大专及以上学历,有相关工作经验优先;

2.粤语流利(包括听说读写),基础英语读写能力(CET-4左右程度);

3.熟悉Office办公软件;

4.具备较强的客服意识,以及良好的沟通表达和团队合作精神。

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

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