Job Description

Job Summary:

Provide sales process support to client teams, leadership, other internal operations teams and interfacing functional areas. Assist Accenture Practitioners in navigating the company's internal sales processes. Support S&PP Leadership and Business Partners in driving efforts across multiple S&PP service areas.

Critical services include the support of opportunity pipeline management, new business meeting coordination, sales reporting/analysis for leadership, and internal sales processes/tools support for client teams.

This position reports to Sales & Pricing Performance Sales Operations Leadership or Senior Managers.  Note that depending on your specific responsibilities you may also be aligned to and take direction from business leadership role(s).

Primary responsibilities include: 

  • Work independently, seeking guidance as needed
  • Be an individual contributor with ability to balance multiple competing priorities with limited guidance
  • Manage a team including being a people lead
  • Create and execute low to medium complexity workplans; contribute to high complexity workplans; provide input to workplans for the broader team
  • Interact confidently with senior leadership within sphere of responsibility
  • Represent S&PP Sales Operations to leadership with an understanding of when to seek guidance
  • Help translate business requirements/mandate into operational processes
  • Demonstrate expertise in supporting tools and processes, with mastery in specific area of responsibility
  • Demonstrate expertise in S&PP Service Areas and how Sales Operations supports them, with mastery in specific area of responsibility
  • Demonstrate knowledge of where and how S&PP Sales Operations fits into the bigger Accenture picture



Knowledge & Skill Requirements:

  • Leadership and strategic thinking skills; develops strategies to achieve organizational goals
  • Excellent oral and written communications skills in English.  Speaks clearly and persuasively in positive or negative situations, writes clearly and informatively, listens and provides clarification; this role requires a confident communicator and team player with robust interpersonal skills and a “can-do” attitude
  • Ability to guide workforce in a global environment:  strong management, work-planning, team-building, collaboration, facilitation, and coaching/mentoring skills across a widely diverse group of individuals, whether in person or virtually
  • Excellent organizational / time management / data management skills
  • Strong analytical and problem-solving skills; synthesizes complex or diverse information
  • Strong business process management skills
  • Excellent accuracy and attention to detail
  • Highly proficient in Microsoft applications (Word, PowerPoint, Excel, IE, Outlook), particularly Excel
  • Understanding of finance concepts for a services company

Educational Qualification

Must have: 

Undergraduate degree

English language fluency (oral and written)

Good to have: 

Business Management education desirable

Skills & Work Experience

Must have: 

A minimum of 6 years of experience, with proven track record in team management

Good to have:

Understanding of sales operations processes and tools (e.g., Manage mySales) preferred

Other requirements (please specify such as overtime, etc.)

Must support/mirror working hours for the supported Market Unit or other business area

Must be flexible with work hours according to business needs (e.g., when interaction/conference calls with team members in other time zones is required, at mid-month and month-end peak activity periods, when a critical issue requires immediate resolution, or when covering for a colleague in another area)

Must have good internet connectivity and distraction-free environment for working at home, in accordance with local guidelines

May be occasionally required to travel domestically or internationally

Additional Comments

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

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