Job Location: Shenzhen
Regional Description: China
Job Number: 00685596 00685596_en
The AWS Generalist independently completes all the services in his/her area(s) of responsibility (refer to the “Services Provided” section of the Job Description Catalogue for a complete list of services).
The scope of the job may include a wide range of AWS services and/or activities including routine and non routine tasks to be independently completed according to office guidelines and/or under supervision of a more experienced professional or supervisor. The AWS Generalist makes routine and/or non-routine decisions which impacts own work and/or work of others. The AWS Generalist may interact frequently with customers / clients to maintain and strengthen relationships and to ensure work/deliverables meet expectations. He/she may assist each customer by providing individualized service, accurate information, efficient service and timely follow-up.
Also, the AWS Generalist will be the first point of contact for responding to incoming location calls and greeting / assisting employees and visitors.
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
Reports to: Various AWS Executives or AWS Supervisor or a position to be determined by geography.
External Relationships: Will have working relationships with third party service providers as representative of Accenture.
Education: To be determined by geography.
Work Experience: 3 years experience in Office Services.
Work Requirements: Requires thorough knowledge of policies, procedure and structure of area(s) of responsibility. Requires the use of initiative and independent judgment.
Knowledge and Skill Requirements:
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