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Location Facilities Senior Analyst - Level 10

Job Location: Shanghai

Regional Description: China

Job Number: 00651650


- Job description

Execute services in their areas of responsibility for moderate to large size location/across moderate no. of smaller locations. May oversee work of team members. May have a wide range of Workplace Solutions specialist facility & building management services delivered at an Accenture location. May include asset mgmt, client visiting support. engineering, building & maintenance, cleaning, mail delivery, logistics and/or storage services. Independently carry out routine tasks according to guidelines and/or under supervision.

Your role includes some or all the following key responsibilities. You should review these in conjunction with career level guidelines to gain a clear understanding of the expectations for your role.

Key Responsibilities

·         Execute the regular scheduled maintenance and unscheduled repairs of infrastructure and equipment (for example, heating, ventilation, lighting, air-conditioning, plumbing & sanitation, power, security, fire & life safety equipment and elevators/lifts.)

·         Execute the activities required to ensure interiors are of a sufficient standard as defined by Accenture policies and standards (for example, décor, painting, furniture and fittings—such as doors, blinds, etc.)

·         Execute the energy utilization and activities to reduce energy consumption and the collection and disposal of waste materials in accordance with Accenture and local policy.

·         Execute the purchasing, maintenance and disposal of company Workplace assets, in line with Accenture and local policy.

·         Oversee the delivery of cleaning services within the facility, managing the relationship with the vendor and ensuring standards for cleanliness are adhered to.

·         Execute the delivery of inbound and outbound mail and courier services.

·         Execute the delivery of storage services (retrieval, return and/or destruction of documents) for day visitors, permanent residents and the provision of offsite storage, according to archival guidelines and working together with Records & Information Management.

·         May support the day to day management of a Workplace commodity, including maintaining key relationships with suppliers and other industry professionals, influencing compliance of the overall commodity strategy and maintaining commodity content on Accenture applications and other communications.

·         May perform administrative duties according to location guidelines.

·         May oversee and assist with integration of new joiners.

·         May carry out instructions for security, fire, health and safety and maintain records.

·         Prepare daily, weekly, and monthly reports associated with the office or workgroup.


Reports to:        Location Facilities Specialist                             


Education:                    Diploma or above

Work Experience:          above 3 years’ experience in facility management, hotel service working experience is a plus

Work Requirements:      Requires thorough knowledge of policies, procedure and structure of area(s) of responsibility. Requires the use of initiative and independent judgment.

Knowledge and Skill Requirements:

·         Requires analysis and solving of moderately complex problems. Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures.

·         Requires understanding of the strategic direction set by lead as it relates to team goals.

·         Primary upward interaction is with direct supervisor or team leads.  Generally, interacts with peers and/or management levels at a client and/or within Accenture.

·         Requires minimal guidance when determining methods and procedures on new assignments.

·         Manages medium-small sized teams and/or work efforts at a client or within Accenture



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