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AEE Dalian Operations Support Professional (OSP) Analyst – Shared Service Team - Level 11

Job Location: Dalian

Regional Description: China

Job Number: 00639382


- Job description

The role is for an OSP Analyst who will provide, with close supervision from the dedicated CSG/OU OSP, guidance and support for operations processes and tools, helping to execute business processes effectively. Note: OSP support assignments may vary based on the needs of the business.
This position will be part of the Dalian Accenture Enterprise Enablement (AEE) team,
Key Responsibilities are to:
  • Provide business development process and tool support to dedicated OSP(s)
  • Maintain and ensure accuracy of data within the sales.force Manage My Sales tool according to established guidelines and as needed for system changes
  • Take responsibility for agreed areas of data clean-up, pipeline updates, advance stage for approved opps, action sales bookings
  • Help handle customer requests/security updates
  • Prepare and distribute reporting package to established schedules and ad hoc reports as required
  • When trained (with ideal expectation)
    • Act as back up to assigned OSP(s) with tasks including client facing requests responding, New Business Meeting (NBM) preparation, logistics, facilitation and follow up actions
    • Participate in special projects, ad hoc initiatives as required.
Basic Qualifications:
  • Degree educated or equivalent relevant studies/qualifications (business/executive administrative) preferred.
  • Highly proficient in Microsoft Excel and working knowledge of other Microsoft applications (Word, PowerPoint, Internet Explorer, Outlook)
  • Proficient end user of related operations tools and systems
  • Skillful Japanese (medium English skill with reading and listening skills as minimum requirement)
Skills Requirements
  • Typically has minimum of 1+ years of experience; commercial awareness and business acumen is desirable
  • Expectation is that successful candidate will remain in role for at least 18 months (24 months+ preferred)
  • Previous knowledge of Accenture/experience as sales/operations support would be highly desirable
  • Strong communication skills in Japanese; ordinary English language skills 
  • Good communicator and team player with interpersonal skills and a “can-do” attitude
  • Good Excel skills; intermediate upwards is desirable
  • Proactive, accurate, with attention to detail; able to prioritize and plan own work activities as required
  • Team player with willingness to learn and help out where needed, with the ability to work under pressure and take on additional responsibility when trained
  • Willing to work a flexible schedule, including occasional evenings, national holidays (time off in lieu will be given)

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