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AEE Dalian Japan Operations Support Professional (OSP) Analyst - Level 11

Job Location: Dalian

Regional Description: China

Job Number: 00605910


- Job description

The role is for an OSP Analyst who will provide, with close supervision from the Japan OSP, guidance and support for operations processes and tools, helping to execute business processes effectively. Note: OSP support assignments may vary based on the needs of the business.
You will be part of the Dalian Accenture Enterprise Enablement (AEE) team, reporting to the CMT AAPAC OSP Lead. You will work locally with the Japan OSP who will be your day to day supervisor, and with other AEE team members, also in Dalian. You will be provided with a high degree of training, advice and support during your initial 6 months with the team, and on an ongoing basis as required after that.  You will ultimately be expected to provide coverage to the assigned OSP and support to the client teams and leadership in the Japan client service group (CSG).
Key Responsibilities are to:
  • Provide business development process and tool support to assigned OSP(s)
  • Maintain and ensure accuracy of data within the MMS Opportunity Management sales tool according to established guidelines and as needed for system changes
  • Take responsibility for agreed areas of data clean-up, pipeline updates, advance stage for approved opps, action sales bookings
  • Help handle customer requests/security updates
  • Prepare and distribute reporting package to established schedules and ad hoc reports as required within named CSG(s)
  • When trained
    • Act as back up to assigned OSP(s) with tasks including New Business Meeting (NBM) preparation, logistics, facilitation and follow up actions
    • Participate in special projects, ad hoc initiatives as required.
Basic Qualifications:
  • Degree educated or equivalent relevant studies/qualifications (business/executive administrative) preferred.
  • Highly proficient in Microsoft Excel and working knowledge of other Microsoft applications (Word, PowerPoint, Internet Explorer, Outlook)
  • Proficient end user of related operations tools and systems
  • Bilingual in Japanese and English
Skills Requirements
  • Typically has minimum of 1+ years of experience; commercial awareness and business acumen is desirable
  • Expectation is that successful candidate will remain in role for at least 18 months (24 months+ preferred)
  • Previous knowledge of Accenture/experience as an Accenture OSP would be highly desirable
  • SAP experience, in particular MMS Opportunity Management, would be highly desirable
  • Strong written and oral communication skills in Japanese and English
  • Good communicator and team player with interpersonal skills and a “can-do” attitude; confident when dealing with all levels of staff including Managing Directors and executives
  • Good Excel skills; intermediate upwards is desirable
  • Proactive, accurate, with attention to detail; able to prioritize and plan own work activities as required
  • Team player with willingness to learn and help out where needed, with the ability to work under pressure and take on additional responsibility when trained
  • Willing to work a flexible schedule, including occasional evenings, national holidays (time off in lieu will be given)
Minimum Qualifications
Important Considerations
When applying to an open internal position, all employees must meet the Permanent Transfers Requirements in Policy 500 - Permanent Position and Career Model Transfers. A summary of the employee requirements are listed below.  See the policy for full information.
  • Employees must meet the requirements for the position, including the minimum and/or basic qualifications and performance requirements (Consistent With or higher rating as their most recent performance rating).
  • Employees are expected to be in their current position for a minimum of 12 months before applying to a new position.
  • If considering a cross-border position, please pay particular attention to the visa and/or work permit requirements.  In most cases, employees must already possess the appropriate work authorization for the country where the position is located.
  • Employees participating in a group program for temporary international transfers, including those in the Global Careers Program (GCP), who are interested in applying to a posted internal position outside of their home location, need to comply with Policy 750 - International Temporary Transfers for Groups.
  • Employees applying concurrently for more than one position must make the recruiter aware of the other applications during their first interview.

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