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AEE Global RPA Specialist - Level 9

Job Location: Dalian

Regional Description: China

Job Number: 00539936

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- Job description

Job Description
 
As Accenture’s internal shared services organization, Accenture Enterprise Enablement (AEE) have become experts at delivering services on behalf of our Corporate Functions in the most efficient and cost-effective ways – and part of that success is through continuous improvement by increasingly leveraging technologies to automate business process inefficiencies. We do this through the sharing of smaller-scale solutions developed by our people, implementing tools converting information to a digital format, automating end-to-end business processes more completely by interconnecting different technologies, and in the selective automation of common and repetitive manual tasks through Robotics Process Automation (RPA) – this is a key area of focus as we explore and implement industry-leading RPA solutions for our businesses.
 
Digital Business and Technology Enablement – one of several Centers of Expertise across Business Operations and Services (BO&S) that provides AEE with highly specialized shared services support – is at the forefront driving the AEE digital and automation business strategy and its execution. AEE’s “TechXperts” Community of Practice offers people with select technology-related skills the opportunity to put their knowledge to practice solving everyday business problems. As an integral part of that network, this role has a concentrated focus and provides dedicated support in the advancement of RPA across AEE’s business, with key responsibilities including:
 
  • Work closely with the AEE network of Curators, Delivery Excellence and other resources on understanding and advising on the RPA potential and benefit along select business processes
  • Help to collect and (re)interpret business requirements on automatable process steps
  • Analyzing RPA opportunities in cooperation with CIO support resources and helping to match to and develop best-fit solutions – perform compatibility gap assessments, anticipate downstream process impacts, etc.
  • Responsible for Automation Anywhere development and implementation for select opportunities independent of CIO – includes initial development and ongoing maintenance
  • Support aligned PMOs for RPA projects by liaising between CIO and business teams as necessary
  • Help acclimate and train business teams on impact to their day-to-day operation and on their manual exception processing of non-automated tasks
  • Assist with application troubleshooting and incident management in cooperation with CIO support
 
Other responsibilities include:
 
  • Support the development of RPA program-level awareness campaign collateral
  • Participating and at times facilitating capability- and location-level presentations on RPA
  • Development of other small-tools automation / minibots based on skill and available capacity
 
Must-Have Skills/Qualifications (list in order of priority)
 
  • Automation Anywhere - moderate proficiency required but expert preferred
  • Microsoft Office (Word, Excel, PowerPoint, Lync)
Strong English language competency, written & verbal given the various global interactions necessary
Nice-to-Have Skills/Qualifications
 
  • Other RPA solutions including Blue Prism & Fusion
  • Delivery Excellence / Lean Six Sigma
  • Excel Macros / VBA
  • SQL
  • Web Applications / Java scripting
  • Windows programming
  • Workflow
  • Data Analytics
  • .Net languages
  • Microsoft Visio; Access – novice proficiency or stronger
  • ShareFile; Microsoft OneDrive and/or other document management and collaboration solutions
  • UPerform, Camtasia, MS Movie Maker or equivalent motion capture and audio/video recording technologies
 
Other Requirements (i.e., travel, overtime %):  Not applicable

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