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AEE Dalian Financial Service AAPAC Database Management Specialist - Level 9

Job Location: Dalian

Regional Description: China

Job Number: 00533185

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- Job description

Job Summary
 
The role will work with the Financial Services OG AAPAC marketing teams and to assist with the continuing development and maintenance of a contact management and marketing database – MMS.com. There will be data collection, review, editing and reporting involved.
Key Responsibilities
 
Data Management/Campaign and Touchpoints Management
 
·     Continuously assess and evaluate data integrity and quality & implement measures and/or processes for improvement
·      Responsible for ensuring all database related documents are kept up to date and has a consistent message and approach including data protocols, training and ad hoc communications
·     Ability to identify data irregularities and provide appropriate solutions
·     Create/Update accounts, companies and contacts
·     Data analysis and manipulation for clean up and data revision using Microsoft Excel and/or Access for reporting purposes (including basic VBA coding), data housekeeping on a monthly basis
·     Create and edit campaigns; Tag campaign members to the campaign
·      Basic data analysis and manipulation for marketing metrics
·     Conduct research of targeted list of client companies to verify, check and amend existing data concerning individual contact details in database; via websites
·     Complex report development, report generation, dashboard, data analysis and manipulation for marketing metrics
 
Other Marketing Support
 
·     Work seamlessly with FS AAPAC marketing team on budget Control & reporting and Invoice Processing Support
·    Ad-hoc marketing support
Key Deliverables
 
·         Ensure 100% each key contact’s mandatory fields in database are populated correctly
·         Ensure all lists or reports being generated have been crossed checked for data accuracy and fields completed before distribution
·         Ensure campaigns, touchpoints and touchpoint recipient information is captured and updated in database in an accurate and timely manner
Knowledge and Skills Required
 
·         Accurate data entry skills – quality over quantity
·         Strong attention to detail
·         Methodical and process orientated
·         Strong oral and written communications skills, especially in English and Japanese
·         Strong time management skills
·         Strong data research skills
·         Ability to consistently meet deadlines/working to tight deadlines
·         Prefer university degree or equivalent
·         An understanding and has working knowledge of Accenture’s privacy regulations
·         Understanding of the typical organisation structure of companies and different tiers of government organization
·         Knowledge of CRM or marketing databases (prefer Salesforce.com), Microsoft Office Suite(especially advanced Excel and Access) at an upper intermediate to advanced level
 
Relationships
 
·         Reports to:                             Accenture Direct Dalian OG Database Team lead 
·         External Relationships:          Accenture Financial Services AAPAC marketing team
Qualifications
 
 
Education:          Bachelor’s degree, university degree or equivalent
Language:           Spoken and written business level English, German is a plus.
Applications:      CRM or Marketing Databases (prefer Salesforce.com)
   Microsoft Office Suite (especially advanced Excel and Access skill)
Experience:         Minimum of 3-5 years experience with marketing and/or databases

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