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AEE Dalian Reservation Analyst - Level 11

Job Location: Dalian

Regional Description: China

Job Number: 00502323

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- Job description

Job Summary: 
The Space Optimizer is responsible for maximizing the utilization of local workspace on a daily and weekly basis.  The Space Optimizer provides information and advice regarding the effective use of workspace resulting in improved workspace efficiency.
 
 
Key Responsibilities: 
  • Gather information from a variety of sources to maintain data integrity of space utilization tools.
  • Track space changes and special space considerations. 
  • Answer Japanese call, handle email query.
  • Produce reports outlining space utilization metrics and provide relevant commentary on utilization figures.
  • May create models to forecast space requirements.
  • Understand Shared Services policies and procedures.
  • Understand factors affecting space usage in different buildings.
  • Liaise with space planning exercises – advising on suitable space allocations for various groups.
 
 
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
 
 
Relationships: 
 
Reports to:                    Reservation Supervisor
 
Supervises:                   N/A
 
External Relationships:  N/A
 
Qualifications:
 
Education:                    To be determined by geography.
 
Work Experience:          Previous customer service experience required.
 
Work Requirements:      Overtime may be required.
 
 
Knowledge and Skill Requirements:
  • Strong customer service skills.
  • Commitment to accuracy.  Attention to detail is essential.
  • Fluent Japanese and Basic English.

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